Privacy policy
Privacy Policy
Last updated: 01/07/2024
Introduction
This Privacy Policy describes how Antic & Tonic ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from antictonic.com (the "Site") or otherwise communicate with us (collectively, the "Services"). "You" and "your" refer to users of the Services, including customers, website visitors, or others whose information we collect.
By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on the Site, with the "Last updated" date revised. Please review this Policy periodically to stay informed.
Information We Collect
1. Information You Provide Directly
- Contact Details: Name, address, phone number, email.
- Order Information: Billing and shipping address, payment confirmation, email, phone number.
- Account Information: Username, password, security questions.
- Shopping Information: Items viewed, cart, wishlist.
- Customer Support: Details you include in communications with us.
2. Information Collected Automatically
- Usage Data: Device information, browser type, network connection, IP address, interaction with the Site. Collected through cookies and similar technologies.
3. Information from Third Parties
- Service Providers: Information collected by vendors on our behalf, such as Shopify for site support and payment processors for order fulfillment.
How We Use Your Information
- Providing Services: To process payments, fulfill orders, send notifications, manage accounts, arrange shipping, and handle returns or exchanges.
- Marketing: To send promotional communications and advertisements tailored to your interests.
- Security and Fraud Prevention: To detect, investigate, or take action against fraudulent, illegal, or malicious activity.
- Communication: To provide customer support and improve our Services.
Cookies
We use cookies to enhance your experience, run analytics, and tailor advertising. You can manage cookie preferences through your browser settings. Blocking cookies may affect your use of the Services.
Disclosure of Information
We may disclose your information to:
- Service Providers: For IT management, payment processing, data analytics, customer support, and shipping.
- Business Partners:** For marketing and advertising purposes.
- Legal Obligations:** To comply with laws or legal processes.
- Business Transactions:** In connection with mergers, acquisitions, or other business transactions.
User-Generated Content
Content you post publicly on the Site (e.g., reviews) will be accessible to others. We are not responsible for the privacy or security of such information.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Review the privacy policies of any third-party sites you visit.
Children's Data
Our Services are not intended for children. We do not knowingly collect information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
Security and Retention
We take measures to protect your information but cannot guarantee perfect security. Retention periods vary based on the purpose of data collection and legal requirements.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access/Know: Request access to the personal information we hold about you.
- Delete: Request the deletion of your personal information.
- Correct: Request corrections to inaccurate personal information.
- Portability: Request a copy of your personal information.
- Opt-out of Sale/Sharing: Direct us not to sell or share your information.
- Restrict Processing: Request the restriction of processing your information.
- Withdraw Consent: Withdraw your consent where applicable.
To exercise your rights, contact us using the details below. We may verify your identity before processing requests.
International Users
We may transfer and process your information outside your country. When transferring data from Europe, we use recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.
Contact Us
For questions or to exercise your rights, contact us at:
Email: hello@antictonic.com
Address:4 Rue de Marivaux, 75002 Paris, France